Generative AI Is Part of Business Life
ChatGPT and similar generative AI systems are used in many areas, including reporting, writing, software development, customer service, data analysis and document processing.
However, employees transferring company or customer data to external AI systems without appropriate controls can create risks for personal data protection and information security.
The KVKK Generative AI Guide
The Guide on Generative Artificial Intelligence and the Protection of Personal Data, published by Türkiye's Personal Data Protection Authority, examines the life cycle of generative AI systems and the personal data processing activities they may involve under Law No. 6698.
Which Data Should Companies Pay Attention To?
- Customer names and contact details
- Employee information
- Identity and financial information
- Contracts
- CRM records
- Support requests
- Human resources documents
- Special categories of personal data
Why Can "Pasting It into ChatGPT" Create a Risk?
When an employee uploads an entire customer list, contract or internal report to an AI system, this may transfer the data to a service outside the company's control.
It is therefore important to establish clear policies defining which data may be used in which systems when using AI at work.
What Could an Enterprise AI Architecture Look Like?
For sensitive data, companies can create controlled integration layers instead of using publicly available tools directly.
Company Data → Permission Layer → Secure API → AI Model → Internal Application
This model can ensure that users access only the information they are authorised to see and that the data sent to the AI system is controlled.
RAG and Enterprise Knowledge Assistants
Retrieval-Augmented Generation (RAG) architectures can allow an AI assistant to query company documents, product information or knowledge bases.
The key is to make access control, data classification, logging and security layers part of the solution alongside the AI model itself.
Mitrotech Enterprise AI Solutions
By developing API-based integrations, data platforms, custom software and enterprise AI solutions, Mitrotech can help businesses connect AI to their existing systems in a controlled way.
